connection fee of $120 applies. All connections 6mth duration
from initial setup, or early
termination fee may apply.
Plans may be altered at any time, fee applies
for excessive changes. There are no charges for shaped data. Excess
data plans are not available.
All plans allow unlimited download, when allocation is reached,
connection is shaped as indicated. All connections are
layer3, residential. Business grade layer2 please
inquire. Not all exchanges have layer2 capability. All
connections must meet line qualification.
Other options such as fixed IP, Custom Domain Name & VPN please
ADSL2+ connections ONLY available at some exchanges, generally Metro
and Regional City, AND where distance from the exchange permit.
Data usage is hard to gauge, but
a rule of thumb is if a file indicates 50mb size downloading, this
could be as high as 52mb of actual data usage with headers and
footers, part of the file structure. Large movie and music
downloads sometimes require the use of a 'torrent', a software package
that sources available file 'parts' from anywhere on the web, and
presumably downloads quicker, BUT the fallacy of this is torrents
'seed' to other users what you may already have of that file. This
then increases you overall data usage dramatically, as uploaded data
counts as well as downloaded data for your data usage. Most well
designed torrents allow configuring of 'seeds', and torrents should
never be left 'live' in you computer, as they can seed uploads at any
time the computer is switched on and logged onto the internet.
Mail is also a trap for high data usage IF large attachments are sent,
or received. Normally say a 5mb file is attached, that can create a
6-7mb data usage in transmission, allowing again for the body of the
email, as well as the previously explained 'header and footer' of most
graphic files. Most providers have attachment size limits per
email, say 10mb, but multiples of these messages can dramatically use
the data limit of the connection.
Our shaped services have an anniversary, say setup took place on the
15th of the month, that is your anniversary, meaning shaping is lifted
on that day, back to plan speeds. If this repeatedly happens per
month, please contact us to discuss plan changes to larger data
limits, these take place if desired within hours of request, also
resetting your anniversary to that date.